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PRIVACY POLICY

Privacy Policy

Last updated: August 19, 2021
This Privacy Policy describes our policies and procedures on collecting, using, and disclosing your information when you use the service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information by this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means an individual account created for you to access our service or parts of our service.

Affiliate means an entity controlled by or under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Application means the software program the company has downloaded by you on any electronic device, named myHyundai Indonesia.

Company (referred to as either "the Company", "we", "us" or "our" in this Agreement) refers to PT Hyundai Motors Indonesia, Wisma Mulia, Lantai 25, Suite 2502, Jl. Jendral Gatot Subroto No.42, Kel. Kuningan Barat, Kec. Mampang Prapatan, Kota Adm.Jakarta Selatan, Prov. DKI Jakarta.

Country refers to Indonesia.

Device means any device that can access the service, such as a computer, a cell phone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.
Personal Data is any information that relates to an identified or identifiable individual.

service refers to the Application.

Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on behalf of the company, perform services related to the service, or assist the company in analyzing how the service is used.

Usage Data refers to data collected automatically, either generated by the service or from the service infrastructure itself (for example, the duration of a page visit).

User mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using your Personal Data

Types of Data Collected

Personal Data

While using our service, We may ask you to provide us with certain personally identifiable information that can contact or identify you. Personally, identifiable information may include, but is not limited to:

Email address

First name and last name

Phone numbe

Address, State, Province, ZIP/Postal code, City

Identification Number

Usage Data

Usage Data

Usage Data has collected automatically when using the service.

Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or access the service by or through a mobile device.

Information Collected while Using the Application

While using our application, to provide features of our application, we may collect, with your prior permission:

Information regarding your location

Pictures and other information from your Device's camera and photo library

We use this information to provide features of our service, to improve and customize our service. The information may be uploaded to the Company's servers and/or a service provider's server or stored on your device.

you can enable or disable access to this information at any time, through your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To operate and maintain our service, including monitoring its use.

To manage your Account: to maintain control over your registration as a service user. The personal data you provide may enable you to access various service functionalities available to registered users.

For the performance of a contract: the creation, compliance with, and execution of the purchase contract for the products, items, or services you have purchased through the service or any other agreement with us.

To make contact with you: To contact you via email, telephone calls, SMS, or other equivalent electronic communication methods, such as push notifications from a mobile application, regarding updates or informative communications relating to the functionalities, products, or contracted services, including security updates, as necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To send you the customer satisfaction survey to improve our service performance to you.

To assist you in managing your requests: To respond to and manage your inquiries to Us.

For business transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data about our service users is one of the transferred assets.

We may use your information for additional purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

With third-party service providers: We may share your personal information with third-party service providers to monitor and analyze how our service is used, as well as to contact you.

For business transfers: We may share or transfer your personal information in connection with, or during the course of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business by another company.

With Affiliates: If we share your information with our affiliates, we will require them to adhere to this Privacy Policy. Affiliates are defined as Our parent company and any other subsidiaries, joint venture partners, or other businesses that We control or that are controlled by Us.

With business partners: We may share your information with our business partners to offer you specific products, services, or promotions.

With other users: When you share personal information or otherwise interact with other users in public areas, that information is visible to all users and may be publicly distributed.

With your consent: With your consent, we may disclose your personal information for any other purpose.

Retention of your Personal Data

The Company will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Statement. We will keep and use your Data as required to comply with our legal obligations (for example, if applicable laws require us to maintain your data), resolve disputes, and enforce our legal agreements and policies.

Additionally, the Company will retain Usage Data for its internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or functionality of our service or when we are legally obligated to retain this data for a more extended time.

Transfer of your Personal Data

Your information, including personal data, is processed at the company's operating locations and in any other places where the processing parties are located. This means that information about you may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of your Personal Data

Business Transactions

If the company is involved in a merger, acquisition, or asset sale, your data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the company may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the company

Prevent or investigate possible wrongdoing in connection with the service

Protect the personal safety of Users of the service or the public

Protect against legal liability

Security of your Personal Data

While we value the security of your data, please keep in mind that no method of transmission over the Internet or method of electronic storage is entirely secure. While We make every effort to protect your data commercially reasonably, we cannot guarantee its absolute security.

Children's Privacy

Our service is not intended for children under the age of 13. We do not collect personally identifiable information from children under the age of 13 without their parent consent. If you are a parent or guardian and you believe your child may have provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without obtaining parental consent, We immediately take steps to delete that information from our servers.

If we are required to rely on consent as a legal basis for processing your information, and your country requires parental consent, we may collect and use your information with your parent's consent.

Links to Other Websites

Our service may contain links to non-Us-operated websites. You will be redirected to the third party's website if you click on a third party link. We strongly advise you to read the privacy policies of each website that you visit.

We have no control over and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

Our privacy policy may be updated from time to time. We will notify you of any changes to this privacy policy by posting the revised version on this page.

We will notify you via email and a prominent notice on our service before the change becomes effective and update the "last updated" date at the top of this Privacy Policy.

It is recommended that you review this privacy policy periodically for changes. Changes to this privacy become effective upon their publication on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us:

By email: help@myhyundai.id

By phone number: +62 800 1 878 878 (toll free)