Hyundai tops the rankings
in prestigious quality report… again!
Offenbach, December 23 2011
Leading German motoring magazine Auto Bild has awarded Hyundai top position in its ‘Auto Bild Qualitätsreport’ for the second year running. Beating all other manufacturers, including renowned German and Japanese brands, Hyundai took the prestigious honour based on a comprehensive analysis of reliability, long-term quality and customer satisfaction.
Auto Bild's annual list evaluates seven key criteria, each weighted equally, including feedback received from 8.610 car owners; manufacturer warranty; recall information; and data from Germany's Technische Überwachung Verein (TÜV), which covers 7,5 million vehicle inspections.
One of the most respected industry quality surveys, the ‘Auto Bild Qualitätsreport’ award further demonstrates the gains Hyundai has made in consistently improving the quality of its products, services and customer support.
Allan Rushforth, Senior Vice President and COO at Hyundai Motor Europe, said: “Once again, Hyundai has triumphed over brands usually considered to represent the quality benchmark. We improved on our winning score from last year and to take the title again is a fantastic achievement. Quality remains a core priority for Hyundai, and we strive to deliver the best in everything we do.”
Hyundai’s industry-best customer assurance package, Five Year Triple Care, was a major factor in the brand’s victory, with Auto Bild noting a lack of such comprehensive warranty cover from other manufacturers in Europe.
All newly-launched Hyundai models in Europe include Five Year Triple Care, which provides a five-year warranty with no mileage limit, five years’ roadside assistance and five years of vehicle health checks.