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Bluelink Support Center

Support Centre: +971 4 543 6888
E-mail: [email protected]

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Models

The New PALISADE

The New PALISADE

Bluelink Model

Some services may not be available depending on the vehicle type, vehicle model, or smartphone model.

FAQ

What is Bluelink?

Bluelink is a connected car service designed to provide you with more convenience, comfort, and connectivity.

You can enjoy remote features, vehicle information, a digital key, and even software upgrades.

We are currently offering a free trial for 3 years of the service.



How do I know if my vehicle supports Bluelink?

Bluelink supports specific models from 2026 onward, such as the Palisade.

To check your vehicle's eligibility, please have your VIN available and contact the Bluelink Support Centre at +971 4 543 6888.



How can I activate Bluelink?

1-Go to Apple App Store or Google Play Store
2-Search for Hyundai Bluelink MEA, and install the app
3-Follow the instructions to create Bluelink account



What if I want to use Hyundai Bluelink after the Free trial Period?

A subscription-based pricing plan will be provided after the free trial period, you will also be notified as the free trial expires.

Follow the payment process for service renewal, and pay the yearly fee. All you have to do now is to enjoy the free trial which lasts up to 3 years



What if I want to sell my car? How can I deactivate my Bluelink?

1. Deactivate your Bluelink account and ensure it is fully deleted. You can do this directly through the Bluelink App.
2. Remove your linked digital keys before selling the car to ensure no keys remain active.

You can delete your digital key from your digital wallet (e.g., Apple Wallet or Samsung Wallet). For more information, please contact the Bluelink Support Centre: +971 4 543 688



I just purchased a pre-owned vehicle, and Bluelink cannot be activated. How can I activate Bluelink?

Ensure that the 1st owner has deactivated his/her account, then follow the activation process.

If the 1st owner account is still active, please contact Bluelink Support Centre: +971 4 543 6888.



What is Digital Key?

A digital car key is a technology that allows you to unlock, start, and control your car using a smartphone instead of a traditional car key. Can share the key up to 15 devices.

The availability varies by the model, spec, and country.

Customers can find a digital key menu in the head unit if the vehicle is equipped with Digital Key.



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