Get in touch

If you’d like to speak to our customer experience team please call 0800 981981, email customer.query@hyundai.co.uk or fill out the form below.

 

You can also write to us at:

Hyundai Motor UK Customer Experience Team

Birchwood,

Springfield Drive,

Leatherhead, KT22 7LP

 

Alternatively live chat is available at the bottom of the screen. 

Contact Form

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How shall we keep in touch?

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All your information will be protected and only used by Hyundai Motor UK Ltd, authorised retailers and authorised repairers. We’ll never pass data to third parties for them to market to you.

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For full details click through to our Privacy Policy 

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MyHyundai

Bluelink

For questions about the myHyundai app, Bluelink connectivity, account setup, subscriptions or connected vehicle services, please contact our dedicated Bluelink support here.

FAQs


If you're unsure which service plan you have, we can check this for you using your vehicle registration number or VIN. We'll be able to confirm the length of your plan, what it includes, any MOT coverage, and when your next services are due based on time and mileage. You can also refer to your original service plan confirmation email for a full summary of your plan details.
This information can be found by logging into MyHyundai app if you are signed up.
A service plan cancellation will give you the remaining funds left on the account, minus a £20 cancellation fee. The refund will be actioned within 14 days and funds will go back to the same bank account that was on the service plan.
A diagnostic report will need to be completed by the retailer to determine if it is a warrantable defect,Refer to the owners section of the Hyundai website for Warranty T&C’s.
5 years after the date of registration.
You get 12 or 24 months Roadside Assistance if serviced within the Hyundai network, depending on the scheuled servicing of the vehicle/model of vehicle.
Roadside Assistance is only a benefit of when having a service within our network. If you have had a service completed through the Hyundai approved repair network, you will receive an email confirming another 12 months of roadside cover within 2 weeks of the service event happening.
Please check here for outstanding recalls.
This can be done by visiting this link here, or by contacting local Hyundai Retailer.
Confirmation would be sent to customer when booking a test drive service, or we’d pass over to the local Retailer.
Hyundai finance would need to be contacted on 0800 085 1954.
To update ownership, you will need to send a copy of your V5 to customer.query@hyundai.co.uk. The person sending the V5 must be the named registered keeper on the document.