myHyundaiCare

Your trusted care throughout your Hyundai ownership
  • myHyundaiCare

    

  • Experience comprehensive after-sales service with myHyundaiCare, Hyundai’s service brand designed to support you throughout every stage of vehicle ownership—from the first day you receive your car, through daily use, to long-term maintenance. Enjoy confidence, convenience, and the best experience throughout the lifetime of your Hyundai vehicle.

🎯 Mission

  • Deliver the best ownership experience

We are committed to delivering the best vehicle ownership experience through comprehensive, standardized service that covers all customer needs—whether maintenance, consultation, convenience or assistance in any situation—ensuring maximum satisfaction and confidence in every journey.

    

myHyundaiCare

🔭 Vision

  • Proactive, Personalized and Seamless Service Provider

We aim to be a service provider that is:
• Proactive – Attentive and anticipative, offering timely and relevant services
• Personalized – Tailoring services to meet the needs of each customer group
• Seamless – Delivering smooth, fast, and connected experiences across all service channels

    

Core Principle myHyundaiCare

💙 Values

  • Hyundai Way: Precise, Fast, Kind

myHyundaiCare is built on three core principles:
• Precise – Accurate and standardized service at every step
• Fast – Prompt and efficient in all situations
• Kind – Caring and sincere service to create a lasting impression

Our Services under myHyundaiCare

🚗 Peace of Mind Ownership

  • Vehicle Warranty
    Confidence from day one:
    • 5-year or 150,000 km new vehicle warranty (whichever comes first)
    • 7-year or 150,000 km new vehicle warranty for PALISADE (whichever comes first)
    • 8-year or 160,000 km high voltage battery warranty for Hybrid and EV (whichever comes first)
    • For more details, click here!

    Customer Service Center
    Always ready to assist and support:
    • Product, service, and benefit information
    • Nationwide Hyundai service center coordination
    • 24/7 support hotline: +66 2-305-8494

🛠️ Professional Maintenance & Repair

  • Periodic Maintenance
    Keep your vehicle in optimal condition:
    • Replacement of necessary parts and fluids
    • Inspection of safety systems and key components
    • Covered under Hyundai warranty conditions
    • For more details, click here!

    Genuine Parts & Expert Technicians
    Reliable service every time:
    • Genuine parts tested to manufacturer standards
    • Certified Hyundai-trained technicians
    • Warranty:
         o Parts: 1 year or 20,000 km
         o Repairs: 6 months or 10,000 km

    Body & Paint Repair
    Restore your car to like-new condition:
    • Advanced tools and standard equipment
    • Waterborne paint technology
    • Standard paint booth system
    • Insurance claim support
    • 12-month repair warranty
    • For more details, click here!

👍 Convenience & Support in Every Situation

  • 24/7 Roadside Assistance
    Peace of mind wherever you go:
    • Technical Consultation
    • Towing to nearest Hyundai service center
    • Spare key delivery (in case of lockout)
    • Emergency fuel delivery (up to 10 liters/year)
    • Available 24/7 nationwide
    • For more details, click here!

    Mobile Service
    Service made easy:
    • Maintenance at your home or preferred location
    • No need to travel or visit the service center
    • Covers periodic maintenance and basic repairs
    • For more details, click here!

    Hyundai Outreach Activity
    Expanding care nationwide:
    • Service in areas without Hyundai service centers
    • Free 25-point inspection
    • Periodic maintenance and basic repair services
    • Same standard as nationwide service centers
    • For more details, click here!

🔋 Special Services for Electric Vehicles

  • Enhancing EV ownership with greater convenience, completeness, and confidence

    E-Pit Charging Station
    Fast and convenient charging for every lifestyle:
    • Supports ultra-fast charging up to 270 kW
    • Charge from 10–80% in approx. 18 minutes or gain over 100 km in just 5 minutes*
    • Accessible via OneCharge app for station status, reservations, and payment

    IONIQ Premium Care
    Exclusive benefits for IONIQ customers:
    • V2L (Vehicle-to-Load) functionality with 3-year warranty
    • Complimentary portable charger with 3-year warranty
    • Additional exclusive privileges for IONIQ customers
    • For more details, click here!

    EV Special Care
    Comprehensive EV inspection program:
    • Electrical and battery system checks based on manufacturer standards
    • Maintenance of key EV systems for safety and optimal performance
    • Performed by specialized EV technicians using dedicated tools
    • For more details, click here!

myHyundaiCare – Take care of you throughout your journey

  • Because Hyundai believes that “the best experience” doesn’t end at the showroom—it begins with continuous, attentive after-sales service. Discover a new level of comprehensive, reliable, and world-class service with myHyundaiCare today.

    Contact Us
    For more information:
    📞 Hyundai Call Center: +66 2-305-8494
    📍 Find a service center near you: https://www.hyundai.com/th/th/build-a-car/find-a-dealer

Download myHyundaiCare Brochure

Explore Hyundai’s comprehensive aftersales services, along with exclusive benefits and value designed for you.
Click to Download