Flood Relief Campaign

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Due to heavy rainfall and flooding in several areas, which may affect travel conditions and vehicle safety, Hyundai understands the concerns of customers who have been affected by the situation, including those who need to drive through flooded areas or routes affected by flooding.

To help ease customers’ concerns and reduce the burden of vehicle-related expenses, Hyundai Mobility (Thailand) Co., Ltd. has launched a Flood Relief Customer Assistance Campaign, offering special benefits for vehicle inspection, repair and maintenance, and emergency assistance services for customers in flood-affected provinces and nearby provinces.

Special Benefits for Customers Affected by Flooding

1. Complimentary 40-Point Vehicle Inspection

To help customers assess the condition of their vehicles after being affected by flooding or after driving through waterlogged areas, Hyundai is offering a complimentary 40-point vehicle inspection.

The inspection covers key vehicle systems and components to help assess the overall condition of the vehicle and identify potential abnormalities that may have resulted from driving in flooded areas. Hyundai-trained technicians will perform the inspection according to the designated inspection checklist and provide appropriate recommendations for vehicle maintenance or repair based on the vehicle’s condition.

Additional Diagnostic Check with Hyundai GDS Smart

In addition to the 40-point vehicle inspection, Hyundai Service Centers can provide vehicle diagnostics using Hyundai GDS Smart, Hyundai’s specialized diagnostic tool. The system can help identify abnormalities in various vehicle systems that may not be detectable through visual inspection alone.

For Electric Vehicles: Complimentary EV Special Care

Customers who own Hyundai electric vehicles (EVs) can also receive EV Special Care, a specialized inspection service designed specifically for Hyundai electric vehicles.

The service is performed using specialized equipment by technicians with EV expertise and covers key EV systems, including the electrical and control systems, high-voltage battery system, cooling system, and overall condition of the high-voltage battery. The inspection will be conducted according to the applicable guidelines and the specific model and condition of each vehicle.

2. 30% Discount on Genuine Parts and Labor

For customers whose vehicles have been damaged by flooding and whose repair costs exceed THB 50,000, subject to the campaign terms and conditions, the following benefits are available:
• 30% discount on Hyundai Genuine Parts
Applicable to genuine Hyundai parts required to repair damage caused by flooding.
Excludes lubricants and fluids, such as engine oil, transmission oil, and other fluids.
• 30% discount on Labor Costs
Applicable to labor charges for repairs related to damage caused by flooding.

The above discounts are applicable only to customers who are responsible for the repair expenses themselves and cannot be combined with an insurance claim.

3. Complimentary Towing Service

For vehicles that are unable to continue driving due to flooding, Hyundai provides a complimentary towing service to transport the vehicle to the nearest Hyundai Service Center.

The service covers a distance of up to 25 kilometers, calculated from the vehicle pick-up point to the nearest Hyundai Service Center.

For vehicles covered by insurance, customers are required to contact their insurance company directly to arrange towing service or other assistance in accordance with the terms and coverage of their insurance policy.

📅 Campaign Period

25 September – 31 December 2026
📍 Available at Hyundai Service Centers nationwide
📞 For More Information Please contact Hyundai Call Center: 02-305-8494

Hyundai is here to stand by you
and take care of your vehicle in every situation. 💙

Terms and Conditions

1. The complimentary 40-point vehicle inspection is provided in accordance with the inspection checklist and campaign terms and conditions. The service is available to eligible Hyundai customers under this campaign, and customers are not required to proceed with any repair or incur any repair expense in order to receive the complimentary inspection.
2. The Hyundai GDS Smart diagnostic check and EV Special Care are additional inspection services available for eligible vehicles, subject to the vehicle type, model, and condition. The scope and details of each inspection are subject to Hyundai’s applicable service guidelines and conditions.
3. The 30% discount on Hyundai Genuine Parts and Labor Costs applies to vehicles damaged by flooding where the total repair cost exceeds THB 50,000, subject to the campaign terms and conditions. Eligibility, damage assessment, repair items, applicable parts, and labor charges eligible for the discount shall be determined based on the inspection and criteria specified by Hyundai Mobility (Thailand) Co., Ltd.
4. The 30% discount does not apply to lubricants and fluids, including engine oil, transmission oil, and other fluids.
5. The 30% discount on Genuine Parts and Labor Costs is available only to customers who are responsible for the repair expenses themselves. The discount cannot be combined with an insurance claim or applied to any expenses covered under an insurance policy.
6. In cases where a vehicle repair is processed through an insurance claim, the insurance company will be responsible for the repair expenses in accordance with the terms and conditions of the applicable insurance policy. The customer will not be eligible for the 30% discount on Genuine Parts and Labor Costs under this campaign.
7. Free towing service is provided for a distance of up to 25 kilometers for vehicles that are unable to continue driving due to the impact of flooding. The vehicle will be towed from the pick-up location to the nearest Hyundai Service Center. For vehicles covered by insurance, customers are required to contact their insurance company directly to request towing service or emergency assistance in accordance with the terms and coverage of their insurance policy.
8. The towing service does not cover any additional costs incurred beyond the scope of the service provided by the Company, such as charges for any distance exceeding 25 kilometers or any other expenses outside the terms and conditions of the campaign. Any additional costs incurred shall be the responsibility of the customer.
The provision of towing service is subject to the suitability of the location, traffic conditions, safety considerations, and accessibility of the vehicle pick-up location by the towing vehicle. The Company reserves the right to determine and provide the appropriate method of service on a case-by-case basis.
9. Vehicle inspection, damage assessment, repair items, applicable parts, labor charges, and campaign eligibility shall be determined based on the inspection conducted by participating Hyundai Service Centers and the criteria specified by Hyundai Mobility (Thailand) Co., Ltd.
10. For any questions regarding eligibility, repair items, or service conditions, please contact a Hyundai Service Center or Hyundai Call Center at 02-305-8494 for further information and appointment arrangements prior to receiving the service.