HYUNDAI/INOKOM Warranty Policy

Private Use:
All components of your new HYUNDAI vehicle—unless otherwise specified below—are covered under the selected warranty package: 96 months from the “Effective Date” or 160,000 km, whichever comes first. (“Effective Date” refers to the vehicle’s registration date with JPJ.)

Commercial Use:
For vehicles used for commercial purposes (e.g., hire and drive, e-hailing, taxi, driving schools), the warranty coverage is 36 months from the “Effective Date” or 100,000 km, whichever comes first.
To maintain warranty validity, regular inspection and maintenance must be conducted by qualified HYUNDAI technicians at authorized HYUNDAI Service Centers in accordance with the Owner's Manual.

Anti-Perforation Warranty
Covered for 96 months or 160,000 km, whichever comes first, against manufacturing defects only. Body inspections must be performed by a Hyundai Authorized Repairer:
• First at 12 months from registration
• Then every 24 months following a previous repair
• Within ±30 days of the scheduled date
• Excludes: exhaust system, fuel tank, mechanical parts, and corrosion from external causes (e.g., stone chips, scratches, or poor maintenance).

Powertrain Warranty
Covered for 60 months from the or 100,000 km, whichever comes first, against manufacturing defects. Includes:
• Engine: Excludes mountings, tensioners, belts, tubes, hoses, and filters
• Transmission: Excludes clutch plate, pressure plate, release bearing, brake bands, pipes, hoses, and filters
• Drivetrain: Excludes drive shaft boots

Hybrid System (if equipped)
Covered for 60 months from the or 100,000 km, whichever comes first, against manufacturing defects. Includes Traction Motor, HPCU (Hybrid Power Control Module), HSG (Hybrid Starter Generator), and OPU (Oil Pump Unit).

EV System (if equipped)
Covered for 60 months from the or 100,000 km, whichever comes first, against manufacturing defects. Includes Traction Motor, Gear Differential Unit, Inverter, ICCU (Integrated Charging Control Unit), and VCU (Vehicle Control Unit).

Electronic & Electrical Items
Covered for 60 months from the or 100,000 km, whichever comes first, against manufacturing defects. Includes PCM (Power Control Module), BCM (Body Control Module), modules, sensors, actuators, electrical motors, instrument cluster, control switches, wire harnesses & connectors, fuse box etc.

12V Battery
Covered for 12 months or 20,000 km, whichever comes first. Damage from lack of regular charging (e.g., low mileage use) is excluded.

HEV Battery (If Equipped)
Covered for 96 months or 160,000 km, whichever comes first, against manufacturing defects.

Air Conditioning
System Components: Covered for 36 months or 60,000 km, whichever comes first.
Refrigerant: Covered for 12 months or 20,000 km. (Subsequent coverage applies only if part of an approved repair)

Paint
Covered for 36 months or 60,000 km, whichever comes first.

Audio System
Covered for 24 months or 40,000 km, whichever comes first (Includes radio, MP3, AMP, AVN, head unit, monitor, speaker.)

Suspension Components
Covered for 36 months or 60,000 km, whichever comes first (Includes upper arm, lower arm, knuckle, shock absorbers, coil springs, stabilizer bars & links, ball joints & bushes & wheel/ hub bearing). Excludes: wheel alignment, balancing, vehicle noise suck as squeaks/rattles, rims, and tyres

Rubber Parts, Gaskets & Oil Seals
Covered for 12 months or 20,000 km, whichever comes first.

Tires
Warranted by their respective manufacturers. Please contact tire brand directly or consult your Hyundai dealer for assistance.

Exhaust System
Covered for 24 months or 40,000 km (Includes manifold, catalytic converter, front/center/rear pipes and mufflers).

Accessories (If equipped)
Accessories warranty are subjected to Hyundai Motor Malaysia Genuine Accessories terms and conditions. Please refer to any Hyundai Motor Malaysia Authorized Dealer for warranty information.

Leather Components (If equipped)
Seat covers, door trim, gear knob, and steering wheel covers covered for 24 months or 40,000 km.

Service Part Warranty (Post-Vehicle Warranty)
Any spare part purchased and installed at an authorized Hyundai Service Dealer after the vehicle warranty expires is covered for 12 months or 20,000 km, whichever comes first.
Parts not installed by authorized centers are not covered for warranty repair or replacement.

Repairs or replacements will be carried out at no cost to the vehicle owner for parts and labor, provided the defect is identified within the warranty period and is covered under the applicable terms and conditions. All work must be performed by an authorized HYUNDAI Service Center using genuine HYUNDAI parts.

Defects as determined by HYUNDAI to have resulted from failure to follow the recommended routine maintenance schedule, as specified in the “Periodic Maintenance Service Schedule” and carried out by an authorized HYUNDAI Service Center, or from failure to observe the items under the Owner’s Responsibilities, will not be covered.

Normal Maintenance Services Include:
• Inspection, tightening, adjustment, engine tune-ups, fuel system calibration, wheel balancing and alignment
• Cleaning, lubrication, oil changes, and replenishment of consumables such as:
fuel, engine oil, transaxle fluid, brake fluid, clutch fluid, power steering fluid, battery electrolyte, radiator coolant, windshield washer fluid, and air-conditioner refrigerant
• Tire alignment, balancing, and rotation

Normal Deterioration or Wear-and-Tear Parts (Non-Covered Items):
• Spark plugs
• Brake pads, linings, and discs
• Clutch linings/discs
• Wiper blades
• Filter elements
• Fuel contamination and impurities
• Bulbs, fuses, relays
• Belts
• Other consumable items

Damage or Failure Due To:
• Improper or neglected maintenance
• Misuse, abuse, overloading, accidents, theft, sabotage, flooding, fire
• Use of non-genuine parts, unauthorized accessories, or unapproved lubricants/fluids
• Installation of non-HYUNDAI supplied devices
• Modifications or tampering affecting vehicle performance or safety
• Environmental factors: industrial fallout, acidic rain, salt exposure, storms, or other natural disasters
• Road hazards: sand, gravel, debris
• Intentional or excessive use
• War, civil unrest, or extreme environmental exposure

Paint Defects Resulting From:
• Harsh weather such as acid rain or fallout

• Neglect of paint maintenance (e.g., no waxing/polishing)
• Prolonged contact with bird droppings, decaying vegetation, or other corrosive substances
• External impacts, scratches, chips, or dents

Incidental or Consequential Damages:
• Fuel, calls, travel, accommodation, towing, fines, personal or commercial loss
• Damage to personal property or income disruption
• Inconvenience, hardship, or trauma

Additional Non-Covered Expenses:
• Economic loss, including lost time or wages
• Vehicle rental, accommodation, food, transport, storage fees, or similar incidental costs

Other Exclusions:
• Vehicles with tampered odometers
• Glass breakage, body panel dents, and similar external damages
• Fading, corrosion, or wear to paint, plating, rubber, trim, upholstery, or plastic parts
• Minor issues not affecting vehicle function (noise, vibration, fluid seepage, etc.)
• Panel misalignments within HYUNDAI’s permissible manufacturing tolerances
• Damage due to non-genuine or incompatible parts
• Damage from racing, off-road use, or trials
• Poor handling, insufficient maintenance, accident, negligence, burglary
• Requests for performance or part upgrades beyond original specifications
• Use of improper fuel, additives, or lubricants
• Catalytic converter damage due to leaded fuel or engine misfires

Obtaining Warranty Service:
Warranty service must be performed at an authorized HYUNDAI Service Center at no charge for parts and labor. This warranty does not apply to services conducted elsewhere.

Warranty Claims Judgment and Owner's Responsibilities:
HYUNDAI reserves the right to make the final decision on all warranty matters. These decisions are binding and non-negotiable.

Disclaimer of Other Warranties:
This warranty supersedes all other expressed or implied warranties, including merchantability or fitness for purpose. No dealer or its representatives are authorized to extend or modify the terms of this warranty.

The new owner must send the vehicle to an authorized HYUNDAI Service Center for a thorough inspection to determine whether the vehicle is eligible for warranty transfer, based on its condition and service history. The cost of the inspection will be borne by the new owner.

To proceed, the new owner is required to submit the following documents:
• Owner Information Change Form (available in the car warranty booklet)
• Vehicle Inspection Report (confirming the vehicle is in good running condition)
• A copy of the updated Registration Card (reflecting the new owner's name)

The vehicle warranty is fully transferable to subsequent Hyundai vehicle owners, provided there is a good service record in accordance with the warranty terms and conditions outlined in the Owner’s Manual and the Warranty Information & Maintenance Record booklet. If the service record for the previous owner is unavailable or shows a breach of service requirements, Hyundai reserves the right to decline the transfer of the remaining warranty coverage to the new owner.

If the vehicle is originally registered for commercial use (e.g. for hire and reward purposes, such as a taxi, private hire vehicle or light commercial vehicle), then if the vehicle is sold on, subsequent owners of the vehicle, even if using the vehicle is for private use, will only benefit from any remaining portion of the original 3 years or 100,000 km, whichever comes first commercial warranty. The warranty cover on a vehicle registered for private use, when sold on to subsequent owners who choose to run the vehicle for commercial use, will have the remainder of the 3 years or 100,000 km, whichever comes first warranty.