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Warranty

Hyundai Motors Indonesia provides a warranty to Hyundai vehicles if there is a defect material or error from the factory, not due to user error or material that has been used up or worn within a certain period as stated in the service book.

Location

You can visit Authorized Hyundai Workshops throughout Indonesia to get Warranty service.

Terms and conditions Applicable Warranty

Vehicle owners are required to perform a regular service according to the guidelines in the service book at the Hyundai Authorized Workshop or Hyundai Mobile Service during the Warranty period.

Cars are used for normal use, not for racing, offroad, overloading and so on.

Do not make modifications that affect the performance, safety and durability of the vehicle.

The warranty does not cover damage due to accidents, natural disasters, misuse and maintenance that is not in accordance with the conditions set by Hyundai.

Does not include parts that are worn due to use.

Other things that are stated in the warranty book and periodic service.

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Vehicle Warranty

  • Warranty Coverage:

    • 48 months / 100,000 km warranty valid for all car models except IONIQ 5 and IONIQ 6
    • 36 months / 100,000 km warranty only for IONIQ 5 and IONIQ 6
    • Accu warranty valid for 24 months / 40,000 km (Original components, replenishment/replacement).
    • Audio warranty valid for 24 months / 40,000 km.

    Please refer to the Warranty and Service Book.
Hyundai Genuine Part Warranty.

  • It is a guarantee of genuine Hyundai spare parts purchased and carried out by a Hyundai Authorized Workshop.
    Genuine Hyundai Parts have a warranty of 20,000 km / 1 year (whichever comes first) under the following conditions:

    1. The warranty applies only to genuine Hyundai parts under normal usage conditions.
    2. The warranty applies only to genuine Hyundai parts that are product defects.

    How to Submit a Claim:
    Consumers come to the Official Hyundai Workshop with proof or invoices for the purchase of the intended spare parts and services.
Hyundai Genuine Accessories Warranty

  • It is a guarantee provided for Hyundai Genuine Accessories purchased and installed by Hyundai Authorized Workshop.

    Genuine Hyundai accessories have a warranty of 20,000km/1 year (whichever is reached first, or determined otherwise at the time of the transaction) with the following conditions:

    1. The warranty applies only to genuine Hyundai parts under normal usage conditions.
    2. The warranty applies only to genuine Hyundai parts that are product defects

    How to Submit a Claim:
    Consumers come to the Official Hyundai Workshop with proof or invoices for the purchase of the intended spare parts and services.
High Voltage Battery (EV) Warranty

  • Hyundai gives a warranty for Electric Batteries for Hyundai Electric Cars (EV) and Hybrid Cars (HEV) for 8 years or 160,000 km (whichever comes first).