24-Hour Emergency Assistance

Stay calm in emergency situations—Hyundai is ready to assist you 24 hours a day. Contact the Hyundai Call Center at 0-800-1-878-878 (toll-free).

Roadside Assistance

Emergency services include free towing to the nearest authorized service center and on-site technician support when you encounter issues on the road.
Mobile Charging

Emergency charging service for your Hyundai electric vehicle, providing up to 10 kWh of power to help you reach the nearest charging station.
Take Me Home x Grab

Customers will be provided with a GrabCar ride home if their vehicle is towed to an Authorized Service Center in an emergency situation.

Service Table

Service	Description	Area & Operational Hours
Roadside Assistance	Towing to the nearest authorized workshop	24 hours, in all areas where Hyundai authorized workshops are available.
Roadside Assistance	Battery jump service Tire replacement EV tire repair Locked keys Fuel refill max 5L Diagnostics & Technical consultation	24 hours for Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Medan. Dealer operational hours for other areas.
Mobile Charging	Emergency charging service for your Hyundai Electric Vehicle. Additional power up to 10 kWh to reach the nearest charging station.	24 hours for Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Medan.
Take Me Home X Grab	Delivery service to customer location (Home/continue journey). Only for emergencies when the customer's vehicle is towed.	Available throughout Indonesia with GrabCar service

24-Hour Service Area for Technician Assistance

tableTypeCol
Jabodetabek	Jakarta, Bogor, Depok, Tangerang, Bekasi
Jawa Barat	Bandung
Jawa Tengah	Semarang, Yogyakarta
Jawa Timur	Surabaya
Bali & NTB	Denpasar
Sumatera	Medan

Free of charge for all vehicles still under warranty, provided the issue is not caused by an accident, user error or force majeure.
Contact the Call Center at 0-800-1-878-878 or press the Bluelink button to access the service.