24-Hour Emergency Assistance

Stay calm in emergency situations—Hyundai is ready to assist you 24 hours a day. Contact the Hyundai Call Center at 0-800-1-878-878 (toll-free).

Benefit Coverage

Tabel Layanan
Service Description Area & Operational Hours
Roadside Assistance Towing to the nearest authorized workshop 24 hours, in all areas where Hyundai authorized workshops are available.
  • Battery jump service
  • Tire replacement
  • EV tire repair
  • Locked keys
  • Fuel refill max 5L
  • Diagnostics & technical consultation
24 hours for Jabodetabek, Bandung and Surabaya.
Dealer operational hours for other areas.
Mobile Charging
  • Emergency charging service for your Hyundai Electric Vehicle.
  • Additional power up to 10 kWh to reach the nearest charging station.
24 hours for Jabodetabek, Bandung and Surabaya.
Dealer operational hours for other areas.
Take Me Home X Grab
  • Customer transportation service to their destination (home or onward travel location).
  • Service is available for in-city transportation only.
  • Applicable only in emergency situations when the customer's vehicle requires towing.
Available throughout Indonesia with GrabCar service

24-Hour Service Area for Technician Assistance

tableTypeCol
Jabodetabek
  • Jakarta, Bogor, Depok, Tangerang, Bekasi

Jawa Barat
  • Bandung

Jawa Timur
  • Surabaya

Terms and Conditions

  • Free of charge for all vehicles still under warranty, provided the issue is not caused by an accident, user error or force majeure.

  • Contact the Call Center at 0-800-1-878-878 or press the Bluelink button to access the service.

Please wait