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24-Hour Emergency Assistance

Stay calm in emergency situations—Hyundai is ready to assist you 24 hours a day. Contact the Hyundai Call Center at 0-800-1-878-878 (toll-free).

Benefit Coverage

Service Table
Service Description Area & Operational Hours
Roadside Assistance Towing to the nearest authorized workshop 24 hours, in all areas where Hyundai authorized workshops are available.
  • Battery jump service
  • Tire replacement
  • EV tire repair
  • Locked keys
  • Fuel refill max 5L
  • Diagnostics & Technical consultation
24 hours for Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Medan.
Dealer operational hours for other areas.
Mobile Charging Emergency charging service for your Hyundai Electric Vehicle.
Additional power up to 10 kWh to reach the nearest charging station.
24 hours for Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Medan.
Take Me Home X Grab Delivery service to customer location (Home/continue journey).
Only for emergencies when the customer's vehicle is towed.
Available throughout Indonesia with GrabCar service

24-Hour Service Area for Technician Assistance

tableTypeCol
Jabodetabek
  • Jakarta, Bogor, Depok, Tangerang, Bekasi

Jawa Barat
  • Bandung

Jawa Tengah
  • Semarang, Yogyakarta

Jawa Timur
  • Surabaya

Bali & NTB
  • Denpasar

Sumatera
  • Medan

Terms and Conditions

  • Free of charge for all vehicles still under warranty, provided the issue is not caused by an accident or user error.

  • Contact the Call Center at 0-800-1-878-878 or press the Bluelink button to access the service.