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Vehicle Warranty

Hyundai vehicle warranty applies in the event of material defects or manufacturing faults, and does not cover user errors or consumable materials that wear out over a certain period as stated in the service booklet.

Syarat dan Ketentuan


    1. Warranty:

      • 48 months/100,000 km warranty applies to all car types except IONIQ 5 and IONIQ 6 models.

      • 36 months/100,000 km warranty specifically for IONIQ 5 and IONIQ 6 models.

      • Battery warranty: 24 months/40,000 km (original components, charging/replacement).

      • Audio warranty: 24 months/40,000 km.

      • High Voltage EV Battery for Electric & Hybrid Vehicles covered for 8 years or 160.000 km (whichever comes first).



    2. Vehicle owners are required to perform regular maintenance according to the service book guide at Hyundai Authorized Workshops or Hyundai Mobile Service during the Warranty period.

    3. The car must be used for normal usage, not for racing, off-road, overloading, etc.

    4. No modifications affecting performance, safety, or durability of the vehicle are allowed.

    5. Warranty does not cover damage caused by accidents, natural disasters, misuse, or maintenance not in accordance with Hyundai's provisions.

    6. Does not include parts that wear out due to usage.

    7. Applies to retail as of September 1, 2025 or refers to the Warranty and Maintenance Information Book.

    8. Other matters listed in the Warranty and Maintenance Information Book.

Location

  • You can visit any Authorized Hyundai Service Center across Indonesia to receive warranty services.

Extended Warranty

An additional protection solution beyond the standard warranty period.

extended warranty hyundai

Paket Program

Model
Paket
Benefit
Harga
STARGAZER
Extended Warranty
+1 Year/15.000 KM Warranty Extension
+1 Year/15.000 KM RSA Extension
Rp 600.000
STARGAZER
Extended Warranty +
+1 Year/15.000 KM Warranty Extension
+1 Year/15.000 KM RSA Extension
+1 Periodic Maintenance
Rp 1.950.000
CRETA
Extended Warranty
+1 Year/15.000 KM Warranty Extension
+1 Year/15.000 KM RSA Extension
Rp 660.000
CRETA
Extended Warranty +
+1 Year/15.000 KM Warranty Extension
+1 Year/15.000 KM RSA Extension
+1 Periodic Maintenance
Rp 2.050.000
SANTA FE
Extended Warranty
+1 Year/15.000 KM Warranty Extension​
+1 Year/15.000 KM RSA Extension
Rp 5.710.000
PALISADE
Extended Warranty
+1 Year/15.000 KM Warranty Extension​
+1 Year/15.000 KM RSA Extension
Rp 7.900.000
IONIQ 5
Extended Warranty
+1 Year/15.000 KM Warranty Extension​
+1 Year/15.000 KM RSA Extension
Rp 9.030.000

Price excludes tax.

Find it at Authorized Hyundai Service Centers.

Benefit Coverage


  1. Warranty Extension for 1 year/15.000 kilometers*

    The warranty extension covers repair and/or replacement of genuine Hyundai parts that are damaged, as well as repair costs due to assembly errors and/or production defects (quality defects), referring to the Warranty and Maintenance Information Book.


  2. Roadside Assistance (RSA) Extension for 1 year/15.000 kilometers*

    The roadside assistance extension includes towing services, spare tire replacement, battery jump-start, 5 liters of free fuel for vehicles that run out of fuel, and assistance for locked-out vehicles. For complete information, please refer to Roadside Assistance.


  3. 1x Periodic Maintenance

    Periodic maintenance includes free service fees and spare parts, with maintenance items referring to the Warranty and Maintenance Information Book.

*Whichever comes first.
Inspection and replacement items are based on the vehicle owner's manual.

  • Terms & Conditions of Purchase:



    1. The standard warranty period has not yet expired and/or has not been voided.

    2. The vehicle condition is still in accordance with factory standards and/or has not been modified.

    3. The vehicle always uses genuine Hyundai spare parts.

    4. Periodic Maintenance is routinely carried out at an Authorized Hyundai Workshop.

    5. The vehicle has never been registered in a similar Extended Warranty program before.

    6. Other matters listed in the Extended Warranty Program Terms and Conditions Form.