We are open on Tuesdays to Sundays, from 10am to 7pm. 

Please note that special hours may apply on Public Holidays - stay updated by checking our website and social media channels.

Each Discovery Tour lasts aproximately 90 minutes. 

In order to provide the best experience for all visitors to our center, some activities have a maximum number of participants. We encourage members of the public to make reservations for these activities in order to avoid any disappointment on the day of their visit. Please note that reservations for the Discovery Tour, Na Oh restaurant, and Kids Workshop are separate.

Once your booking is confirmed, a confirmation email will be sent to you. Please note that bookings cannot be modified once confirmed.

Cancellations can be made up to one week in advance via the link in the email. Please note that there are no refunds after cancellations.

The Discovery Tour is currently free of charge for public bookings.

For corporate tours, each tour costs $300 per tour.

As for the Kids Workshop, tickets are chargeable at $15 per child.

Note: All proceeds are donated to President's Challenge.

Yes, you may book a private tour for up to 18 participants at a fee of $300 per tour. Please note that the fee is non-refundable and non-transferable, even in the event of cancellation. All proceeds will be donated to the President’s Challenge.

While most experiences are family-friendly, we have a few guidelines in place to ensure everyone’s safety and comfort:

   • Factory VR Tour: Due to the immersive nature of this segment, visitors who are unwell or very young children are advised to sit out.

   • Skytrack Experience: This activity is open to participants who are at least 100 cm. For participants below 135 cm, they will be required to use a booster seat.

Bringing along young ones? Our Kids workhop offers a variety of fun, hands-on activities designed for children.

For safety reasons, the Skytrack Experience will be suspended in the event of rain or if the track is not completely dry.

Yes, outdoor parking is available. Parking charges apply.

Yes, all areas of the center are accessible to wheelchairs and other personal mobility devices.

No, we do not provide chartered bus service. However, if you plan to visit us by chartered bus, please let us know in advance at visitus@hmgics.com for security clearance.