Teaching the art of customer service.
At Hyundai, we pride ourselves on delivering outstanding service to our owners. From your first contact in the showroom and throughout the entire ownership experience, customer satisfaction is our primary focus.
The Hyundai Academy is an integral part of the education and training program of all our people. Located at our headquarters in Sydney, the Academy offers state-of-the-art training facilities for our national dealer network’s technical teams. This is supported by our regional training centres, as well as ‘go-to’ training where we deliver programs to Hyundai staff in provincial areas.
The Academy offers an integrated training program with a variety of training modules covering Sales, Service, Warranty and Parts operations. Technicians are guided through the entire training and assessment process and encouraged to increase their skills to move through the recognition programs to become the most respected and highly-regarded specialist, a Hyundai Master Technician.