There when you need us.
With our 24/7 Australia-wide Premium Roadside Support Plan[H1], help is always close, whether you’ve got a flat tyre, locked your keys inside, or simply need a hand.
Backed by myHyundaiCare, we’re ready before you realise, and when you continue to service with us, we stay with you for the lifetime of your vehicle.
What’s included in my Premium Roadside
Support Plan?
Support Plan?
We've all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you're on the road, we can get you up and running. Wherever you drive in Australia, Hyundai's Premium Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind. Ts and Cs apply.
Towing.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.
Flat tyre.
If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way.
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
Taxi.
If your Hyundai requires transportation to an authorised Hyundai Service Centre, we'll provide you with a taxi fare up to the value of $100.
Locked keys.
Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.
Flat battery.
So you've left the lights on again and run your battery flat. We'll jump-start or replace your battery on the spot.
Accommodation.
Repair quoted as taking longer than 24 hours? Premium Roadside Support includes up to 3 nights accommodation to the value of $360 when you are over 100km from home.
Rental vehicle.
We know being without a car is frustrating, so we'll provide a rental vehicle to the value of $330 across 3 days if the repair on yours takes more than 24 hours when you are over 100km from home.
Vehicle recovery.
If you’re not ready to go home and want to continue on your journey, we’ll take your vehicle where you want it to be.
FAQs.
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Your Premium Roadside Support Plan will be automatically activated for 12 months from the date the vehicle was first registered. Each time you return your vehicle to an authorised Hyundai Dealer to perform your scheduled maintenance service, the dealership will renew your Premium Roadside Support Plan for 12 months from the date of service. If you continue to service your vehicle with an authorised Hyundai Dealership, you will receive Premium Roadside Support for the Lifetime of your vehicle.
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Yes. If you purchase a second-hand Hyundai, any unused portion of your Premium Roadside Support Plan will be transferred to the buyer of your vehicle. It remains with the vehicle.
It is very important that when ownership changes, any remaining warranty or Premium Roadside Support Plan is transferred to the new owner.
To transfer the remaining warranty or Premium Roadside Support Plan, we would recommend registering your details here. Or you can complete the change of details form in your service and warranty passport and send the completed form to us.
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Yes. By having your vehicle's annual scheduled service completed at a Hyundai Service Centre, your Premium Roadside Support Plan will be renewed for an additional 12 months from the date the service is completed. This will be available for the Lifetime of your vehicle when you continue to service with us.
myHyundaiCare.
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Disclaimers.
[H1] Premium Roadside Support Plan
12 months included Premium Roadside Support when you buy a new Hyundai internal combustion engine or hybrid vehicle from a participating authorised Hyundai Dealer. For purchases from a participating authorised Hyundai Dealer of new Hyundai battery electric vehicle Hyundai offers 24 months included Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement.
When you have your Hyundai internal combustion engine or hybrid vehicle’s scheduled service completed at a participating authorised Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service. For Hyundai battery electric vehicles, that have their scheduled service completed at a participating authorised Hyundai Dealer, you will receive 24 months of included Premium Roadside Support from the date of service. Available for all Hyundai vehicles (excluding rental buyers and taxis). Terms, conditions and exclusions apply. For terms, conditions and exclusions for Hyundai internal combustion engine vehicles and hybrid vehicles, see PDF. For Hyundai battery electric vehicles and fuel cell vehicles, see PDF.
[H2] 7 Year Unlimited Km Warranty
In addition to the 5 Year Standard New Car Warranty, Hyundai provides an extended warranty for up to a further 2 years, when all servicing is with Hyundai, on passenger vehicles first registered from 1 June 2025. Maximum warranty is 7 years from date of first registration, on the condition that all scheduled services are completed within the specified service intervals at an authorised Hyundai dealer. Otherwise, the standard 5 year unlimited km warranty (from the date of first registration) applies. Service conditions apply. Excludes Hybrid & EV drive batteries, which are warranted for 8 years / 160,000km (whichever occurs first) from the date of first registration. Does not apply if the vehicle is used at any time during the warranty period used for a “commercial application” as defined in the warranty policy, which includes use as a taxi, hire, ride-share, rental, courier, delivery, security, driving school, tour, bus operator or emergency vehicle, or any other use in the course of trade for the purpose of carrying passengers or goods. Passenger vehicles used for a commercial application are provided with a 5 year/130,000km warranty (whichever occurs first). People Mover Vans used for a commercial application are provided with a 5 year/160,000km warranty (whichever occurs first). Commercial Vans are provided with a 5 year/160,000km warranty (whichever occurs first) regardless of its usage. Terms, conditions and exclusions apply, view the Warranty page.
[H3] Genuine Service Plan
For the benefit of Hyundai owners, Hyundai provides online quotes, which specify the maximum price applicable for a vehicle's next scheduled maintenance service at a participating authorised Hyundai dealer and using Hyundai Genuine Parts (where required). Online quotes are available at www.hyundai.com/au/en/find-a-dealer#service apply for a stated effective period only and may change after that effective period without notice. Standard scheduled maintenance services are of limited scope. The benefit of online quotes is available for all Hyundai's, for their lifetime. To see the full terms and conditions of the Hyundai Genuine Service Plan Program, please visit hyundai.com/au/en/owning/servicing.
[H4] Sat Nav Update Plan
Applies to new Hyundai vehicles with both 8” and 10.25” factory-fitted satellite navigation. Updates are delivered annually and are included if the vehicle completes a scheduled service at an authorised Hyundai Dealer. Updates must be undertaken within 10 years of the vehicle’s first registration date, with a maximum number of 9 updates. Visit hyundai.com/au/en/owning/myhyundaicare/sat-nav-plan for full terms and conditions.