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Hyundai Bluelink™

The future at your fingertips.

Introducing Bluelink™

Hyundai BluelinkTM brings smart mobility closer – the connected car is the next evolution of a super-connected lifestyle. The Bluelink*TM app[P1] and accompanying connected car services make it easy to stay connected, so owning a Hyundai is more rewarding and convenient than ever. Coming soon on selected Hyundai models.

Connectivity like never before.

Experience next level connectivity with the Bluelink*TM app[P1].
Whether you’re connecting from the comfort of your couch or enjoying the convenience
of features that help with your everyday drive, you’ll love the smart tech included in your new Hyundai.

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Remote climate control.[P2]

Slide into comfort by pre-heating (or cooling) your Hyundai with a touch of a button on the Bluelink*TM app[P1]. Perfect for those chilly mornings or toasty afternoons to make your driving experience start with optimal comfort.
Available on auto transmission only.
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Find my car

Forgetting which street or where in the carpark you are is now a stress of the past - because the Bluelink*TM Find My Car feature helps guide you to your car's location.
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Remote lock and unlock.[P2]

Avoid the stress of remembering whether or not you locked your car. Simply check the lock status in the Bluelink*TM app[P1] and lock (or unlock) your Hyundai remotely.
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Plan your trip ahead.

The Bluelink*TM app[P1] offers a Send To Car feature, so you can load your trip details into your Hyundai’s Sat Nav from your home or workplace. When you get behind the wheel, you’re already tuned on which route to take.
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Next level emergency safety.

For the ultimate peace of mind, the Bluelink*TM app includes Automatic Collision Notification[P3] – an Emergency SOS Call Service which can be activated in the event of a severe collision. When the SOS button[P4] is pressed, you’re connected to an emergency call facility which can dispatch emergency responders if and when required.
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Vehicle Status Information.

Wherever you are, you can find out the status of the important control systems of your Hyundai - such as tyre pressure, battery and airbags – via Bluelink*TM Vehicle Reporting to your app. Depending on your Hyundai model, you can also get helpful status updates such as fuel levels and distance to empty, engine on/off, door lock status and control, tailgate and bonnet open/close, and security vision (using your vehicle's cameras) when you're away from your Hyundai.
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FAQ's.

Bluelink is the telematics system found in many of Hyundai’s latest models. Bluelink allows you to connect with your vehicle because your vehicle is fitted with a modem containing a SIM. The modem and SIM are embedded in the vehicle and just like other parts of a vehicle, are fitted at the factory, and allow the vehicle to connect with a mobile network.

There are two ways you can activate Bluelink services:


a. Via the vehicle infotainment system; or
b. By downloading the Bluelink App, creating a Bluelink Account, and linking it to your vehicle (much like what you do when you pair your smartphone to your vehicle).

To access the full range of Bluelink services (including remote services) you need to activate Bluelink by downloading the Bluelink App, create a Bluelink Account and link it to your vehicle.

From your vehicle infotainment system, you can view live traffic, weather forecasts and point-of-interest (POI) search. If you link the vehicle to your smartphone, you can access Bluelink remote features.

Available services may vary depending on model and vehicle specification.

We are adding new functionalities and features to Bluelink over time, to make the service as useful and helpful as possible to customers.

You may use the Bluelink services after you have activated Bluelink and for a period of five (5) years beginning from the date of first registration of the new vehicle (“Complimentary Period”).

At the end of the Complimentary Period, we will notify you of the terms of your subscription (including fees and payment options) for your continued use of the Bluelink services. If you notify us that you do not wish to continue to use the Bluelink services at the end of your Complimentary Period, we have the right to turn off your Bluelink device.

In the event of a genuine emergency, press the dedicated SOS button to speak with a third-party emergency assistance call centre who will speak to you to determine what help you need. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device (connected modem) to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.

You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button.

(Not available if Bluelink services are disabled or terminated.)

You can activate Bluelink by either the vehicle infotainment system or through the Smartphone App.

Registration through the infotainment system is simple and customers can use a limited set of services. To use all services (including remote services), you will need to download the Bluelink App, create a Bluelink Account, and link it to your vehicle (much like what you do when you pair your smartphone to your vehicle).

To activate Bluelink via the vehicle infotainment system, you need to follow the following steps: 1. Turn on the vehicle’s ignition. 2. Go to your home screen on your in-vehicle infotainment system and go to ‘Settings’. 3. Select the ‘Bluelink’ icon. 4. Select ‘Activate Bluelink’. This will show Bluelinks’ terms of use. Read these carefully and click ‘Agree’. 5. Read the Privacy Collection Notice – Bluelink carefully and if you agree to all the information, click ‘Agree’. 6. Click ‘Next’. The screen will display ‘Bluelink successfully activated’. 7. Click ‘Ok’ to go to home screen.

You are now ready to use some of the Bluelink services such as Auto Collision Notification (ACN) to the call centre, SOS, vehicle diagnostics, real time traffic and navigation maps.

To activate Bluelink via the Bluelink Smartphone App:

1. Follow the Bluelink in-vehicle activation steps as outlined above. 2. Download the application “Hyundai Bluelink Australia” in the Google PlayStore or Apple App Store from your smartphone. 3. Open the Bluelink App and, if you don’t have a Bluelink Account already, begin the registration process by creating a Bluelink user profile. To create a Bluelink user profile you will need to input your email address, create your own 4-digit password, provide your full name, mobile number and date of birth. If you already have a Bluelink Account, you simply sign in using your email address and your chosen pin. 4. Read and accept the ‘Terms of Use’ which apply to the Bluelink Account. 5. Read and accept the information set out in the’ Privacy Collection Notice’ – Bluelink. 6. Then pair to vehicle by: a. Click ‘More’ in the Bluelink App and select ‘Vehicle Selection’. b. Click ‘Add’ under ‘Vehicle Under My Name’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’. c. In your car, navigate to ‘Bluelink Settings’ and click on ‘Modem Information’. 7. Scan the VIN QR code in your vehicle and input the 6-digit verification code.

You are now ready to the full range of Bluelink services.

If an airbag deploys or a severe collision is detected, Hyundai’s appointed third party emergency assistance call centre will be notified. The emergency assistance centre will contact you through your vehicle’s speaker to see if you need help. If you need help or don’t respond, it will be treated as an emergency. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.

You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button.

(Not available if Bluelink services are disabled or terminated.)

VIN/CHASIS number is a 17-digit number which can be found on the:

1. Vehicle Registration Certificate
2. Windshield of the passenger seat (viewed from the outside)
3. Footwell of the driver’s seat under the carpet

Communication

If you are having trouble using Bluelink and cannot be solved by referring to the Bluelink manual, you can visit hyundai.com/au/en/owning/bluelink for more information. Or call us on 1800 186 306 and we can help answer any Bluelink related questions.
Yes, Hyundai will share details of any important changes with Bluelink users before the changes will be applied.
We will send you marketing communications only with your explicit consent.
You can deactivate receipt of certain types of information in the settings or directly when receiving a pop-up.

Disclaimers.

*Requires Bluelink to be activated, compatible device & app installation, third party info, mobile data, network reception and GPS signal to operate. Mobile usage at user’s cost. Not available in areas not covered by the Optus 4G/3G network in Australia or if services are disabled or terminated. Features and app are subject to change.

*BluelinkTM is a registered trademark of Hyundai Motor Company.

[P1] Active Bluelink subscription and Bluelink equipped vehicle with capabilities required.

[P2] Only operate in accordance with local road rules and in safe conditions. Available only on Bluelink connected vehicles with automatic transmission.

[P3] Driver-assist feature only. Only operates if airbag deployment is detected in vehicle. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Emergency services at user’s cost. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.

[P4] Driver-assist feature only. Only operates if SOS button is pressed. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Emergency services at user’s cost. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.

Compatible device.
For list of compatible devices see https://www.hyundai.com/au/en/bluelink/bluelink-faqs-and-app-questions. Hyundai cannot fully guarantee compatibility of your device with Bluelink and we recommend checking functionality of your device when connected to your vehicle.

Complimentary Period.
Ends 5 years from date of first registration. Fees and charges may apply after expiry of the complimentary period.

Feature support.
Feature support varies by vehicle model and variant.

Stolen vehicle/immobilisation.
Driver-assist feature only. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Owner required to obtain Police report. Vehicle location information, if available, only provided to Police. Vehicle recovery not guaranteed. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.