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Customer Promise

At Hyundai, we put all our efforts to provide customers with the best After Sales Service.

Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise'. We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.

Here is our promise for valuable Hyundai customers.

We value all our customers and we commit to:

  • Listen carefully and actively follow up what you tell us.

  • Maintain a safe, clean, and comfortable environment.

  • Schedule an appointment that is convenient for you.

  • Attend to you promptly on arrival in a friendly and professional manner.

  • Provide you with an accurate time and cost estimation.

  • Your service will be carefully performed by well-equipped certified technicians in accordance with Hyundai Standard Repair and Maintenance Procedures.

  • obtain your prior authorization before commencing any additional work.

  • Thoroughly explain all repairs performed and review all costs.

  • Ensure your car is returned at the time agreed in a clean, tidy, safe condition.