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Tire Protection Program

Guaranteed reimbursement for the purchase of new tires of the same type and size if they are damaged (exploded/torn) due to a traffic accident and cannot be used again.


1. This guarantee applies to all Hyundai Stargazer, Stargazer X and Creta units registered as Retail Sales during 2023.
2. This guarantee is valid for 1 year after the date of handover of the vehicle with the customer.
3. Customers will receive a certificate in digital form containing vehicle data, benefits, and conditions guaranteed in this program.
4. Conditions of cars and tires that qualify for this guarantee program are:
• Cars still use factory standard tires and wheels,
• Damage to the tire is a tear so the tire cannot be used permanently.
• Tire damage is not due to worn or thin tires.
• Replacement of new tires must use tires of the same type and size as the damaged tires.
5. Each customer can only replace a maximum of 4 tires in 1 year guaranteed by this program.
6. How to report claims against this program:
• Customers report tire damage to the Hyundai Call Center or Dealer a maximum of 3 days after the date of the accident by attaching an accident certificate from the local police station.
• The dealer will check the condition of the customer's tires and report to HMID the results of checking for tire damage.
• If the tires are declared unfit for reuse, the customer has the right to receive reimbursement for the cost of purchasing new tires.
• Customers can purchase new tires at any tire shop and send proof of purchase invoice to the Dealer.
• The insurer will provide compensation within a maximum of 60 days after the claim is declared approved and the required documents are declared complete.
7. This guarantee does not apply if the vehicle has been traded to another party.

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