Managing an Emergency Services or Specialist Fleet?

At Hyundai, our specialist fleet team has decades of experience supplying vehicles to Police, Ambulance and Fire services, plus other fast response fleets including the Coastguard.

Trusted by the Emergency Services and providing a single point of contact, we ensure every vehicle meets stringent mission-critical requirements.

We collaborate with your chosen converters (when needed) to develop bespoke vehicle solutions tailored to exact operational requirements – from on-board equipment layouts to enhanced safety specifications. Hyundai delivers specialist and Emergency Services solutions swiftly and confidently.

Why Hyundai is the fleet partner of choice for Emergency Services.

  1. Hyundai fleet team member in front of Emergency Services vehicles

    Strategic support for demanding fleets

    We go beyond standard fleet offerings, providing specialist support for fleets where reliability, flexibility and readiness are paramount. And because we understand Emergency Services fleet teams don’t have time to navigate complexity, we simplify every touchpoint for you and provide continuous support from UK-based fleet experts.

    • Benefit from a single point of contact who is experienced in Emergency Services fleet procurement. They will manage everything from initial quotations through PDI to delivery from our dedicated Hyundai import centre.
    • Seamless Liaison - with your chosen converters to meet bespoke vehicle needs and expert guidance on vehicle conversion partnerships and specifications.
    • Expert guidance –on vehicle conversion partnerships and specifications.
    • Demonstrator support – access to a wide range of vehicles (including electric and hybrid) to test suitability ahead of order placement.
    • Cost-efficiency advice – tailored support terms across the Hyundai range and expert advice to inform better decision making for those looking to transition fleets to EV.
    • Full alignment with national frameworks – and compliance standards.
    • Tender, procurement and framework documentation support – for smooth integration.
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  1. Hyundai TUCSON and SANTA FE parked

    Built to meet mission-critical demands.

    From enhanced visibility to added resilience, we help you design fleet vehicles that are robust, reliable, and ready for deployment.

    • Full line-up access – electric, hybrid and petrol options available to suit your operational needs.
    • Proven to meet demanding standards – for example, the KONA EV has successfully passed the MET test, offering both proven capability and exceptional value at a highly competitive price point.
    • Bespoke configurations – tailored to your needs, from special livery options to custom interior layouts.
    • Prioritised access to specialised stock – and fast delivery co-ordination.
    • In-depth operational consultation – to match vehicle capabilities with role requirements.
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  1. The Hyundai KONA EV charging alongside other Hyundai KONA vehicles

    Future-ready fleets without compromising performance

    Emergency Services and specialist fleets face unique challenges when transitioning to electric. At Hyundai, we help you navigate this change with confidence through our expertise, EV and hybrid options to suit your operational needs and support services.

    • Access to full EV and hybrid range – including our award-winning IONIQ EV range with rapid charging and long-range capabilities, and proven options like KONA EV which has successfully passed the MET test.
    • Dedicated EV guidance – a dedicated expert to understand infrastructure and deployment requirements working with you to transition to Electric Vehicles and achieve Net Zero and efficiency goals.
    • Partnerships with charging providers for depot and on-road solutions.
    • Expertise in funding, government incentives and grants to make EV adoption cost-effective.
    • Pilot programmes and demonstrators to test suitability before large-scale rollouts.
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  1. Hyundai fleet specialist speaking to customer with tablet in hand.

    Keeping your fleet call out-ready.

    Hyundai’s expert support ensures your specialist vehicles remain fully operational through our network of UK retailers. As a trusted long-term partner, we’re focused on optimising your fleet’s performance. You can rely on Hyundai as a responsible and responsive partner.

    • Dedicated Direct Sales Manager – a single point of contact for Blue Light and Emergency Services customers for in-life support to save you time and hassle.
    • Full end-to-end fleet process – we have your fleet journey covered from start to finish, from arranging demonstrators and initial quotation through to PDI and delivery. We can also support with vehicle handovers, ensuring a seamless customer experience throughout.
    • Regular fleet reviews and performance reporting – in line with ever-changing Emergency fleets operational requirements. Your dedicated contact is there to help you optimise fleet performance and refine your fleet strategies through regular reviews that fit with your  needs and availability.
    • Dedicated service standards – we provide a fully focused aftersales service plus a range of guarantees through our Best-in-class Aftersales Charter, including a 5-Year Unlimited Mileage Warranty. Our retailers will aim to prioritise Emergency vehicles through their workshops to help reduce vehicle downtime.  
    • A dedicated Fleet Customer Care Team – here to help you understand and access our aftersales support. They’re available on the phone or by email, because we know that from time-to-time things can deviate from plan. You can call them on 0344 346 0121 or email fleetsupport@hyundai.co.uk.
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Advanced, efficient cars for Emergency fleets.

We have a range of vehicles to meet your operational requirements, all with cutting-edge technology and ongoing fleet support as standard.
  1. Hyundai INSTER parked in a studio.

    INSTER

    Redefining expectations in its class
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  1. Hyundai IONIQ 5 parked at home

    IONIQ 5

    The electric car revolution is here
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  1. Hyundai IONIQ 5 N on a winding road

    IONIQ 5 N

    Never just drive
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  1. Hyundai IONIQ 6 from the side

    IONIQ 6

    Sleek and unmistakably unique electrified streamliner
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  1. Hyundai KONA Electric.

    KONA Electric

    Live Unlimited.
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  1. Man standing behind the IONIQ 9 viewed from the side

    All-new IONIQ 9

    Built to belong.
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  1. TUCSON

    Its all good.
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  1. SANTA FE

    Open for more.
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Emergency Services and Specialist Fleet Account Manager Profile

Account manager

Rob Sparks – Direct Sales Manager

My fleet experience so far

I have over 20 years of experience in the automotive industry  beginning my career in fleet management before I moved into a data analytics role. I then joined Hyundai in 2021 where I was promoted to the Direct Sales Manager Role in March 2024.

Why I enjoy working with businesses to support them with their fleet requirements

I’m passionate about helping  our Emergency services customers as they make the transition to electric vehicles, confident that the innovative products we offer will play a key role in helping them achieve their Net Zero goals in the coming years.

Key ways I help fleets succeed

Single Point of Contact - I serve as the single point of contact for Blue Light and Emergency Services customers purchasing directly from Hyundai. I manage the full end-to-end process, from initial quotation through PDI and onward delivery, ensuring a seamless customer experience throughout.

Demonstrator Support - I manage access to a wide range of Hyundai demonstrator vehicles, coordinating bookings for Blue Light customers who wish to trial our products. This supports informed decision-making and highlights the capabilities of our electric and hybrid vehicle lineup.

Cost Efficiency Advice - I can offer customer support terms across the full Hyundai range—from the compact i10 to the fully electrified 7-seater IONIQ 9 - providing exceptional value for Blue Light customers looking to expand or transition their fleets efficiently.

My favourite Hyundai fleet vehicle

Hyundai KONA EV is an ideal response vehicle for Blue Light fleets aiming to meet their electrification targets. The KONA EV Advance model has successfully passed the MET test, offering both proven capability and exceptional value at a highly competitive price point.

Ready to build your specialist fleet?

Our Direct Sales Team is ready to help design, supply, and support a fleet tailored to your mission-critical needs.
Please contact Rob Sparks (Direct Sales Manager) on 07934191728 or via email rob.sparks@hyundai.co.uk